Find answers to common questions or get in touch with our support team.
Our team is available to help you. Send us an email at support@secusteri.com.
Three ways to add a cycle: 1) AutoReport (Pro) — install the desktop app, select your autoclave's report folder, and every new cycle uploads automatically. 2) Manual upload — go to Loads → New Load, upload the PDF/HTML report. 3) Manual entry — fill in the cycle data by hand.
Open any pending cycle and click Sign. You will be prompted to enter your 4-digit PIN to confirm the signature. Signed cycles are immutable and compliant with traceability requirements.
After signing a cycle, open it and click Print Labels. You can print all labels at once or generate a PDF. You can also print individual labels or generate an individual PDF. Labels include a QR code linking to the full cycle record.
SecuSteri automatically parses reports from MELAG, W&H, Castellini, Anthos, Mocom and more. With AutoReport (Pro), reports upload without any manual step. For other brands, upload the report or enter cycle data manually — we're notified and add automatic support progressively.
Send us an email at support@secusteri.com and we will respond as quickly as possible.
SecuSteri AutoReport is a desktop application that watches your autoclave's report folder and uploads every new sterilization cycle to SecuSteri automatically — no USB stick, no manual upload. It runs quietly in the system tray on the computer connected to your autoclave. SecuSteri AutoReport is available on the Pro and Clinic+ plans.
SecuSteri Print is a small desktop application that connects your local printers to SecuSteri. Once installed on the computer attached to your label printer, you can send traceability labels directly to that printer from any device — a phone, a tablet, or a laptop at home — without leaving your browser. SecuSteri Print is available on the Pro and Clinic+ plans.