Find answers to common questions or get in touch with our support team.
Our team is available to help you. Send us an email at support@secusteri.com.
Go to Loads → Import Load, then upload the PDF/HTML report exported from your autoclave. SecuSteri will extract the cycle data automatically. If your autoclave model is not yet supported for automatic parsing, you can enter the data manually.
Open any pending cycle and click Sign. You will be prompted to enter your 4-digit PIN to confirm the signature. Signed cycles are immutable and compliant with traceability requirements.
After signing a cycle, open it and click Print Labels. You can print all labels at once or generate a PDF. You can also print individual labels or generate an individual PDF. Labels include a QR code linking to the full cycle record.
SecuSteri supports PDF reports from the most common brands used in France including W&H, Castellini, Anthos, and others. If your brand is not yet supported, upload the report anyway — we will be notified and will add support.
Send us an email at support@secusteri.com and we will respond as quickly as possible.